Report a Technical Issue
Experiencing bugs, errors, or technical problems? Let us know.
Zom support
Get help from the product team
Describe what you were doing, what you expected, and what happened. A product specialist will review the request and reply by email, usually within one business day.
Ask a Product Question
Need help understanding a feature or completing a workflow?
Submit a Security Concern
Found a security vulnerability or have privacy concerns? Report it securely.
What happens next. Every request is reviewed and answered over email. You'll get a confirmation, then a detailed follow-up from the team.
Submit a ticket
Tell us what's going on and we'll respond in-app and over email when there's an update.
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